Privacy Policy.

Privacy Policy.

Privacy Policy.

Last updated:
September 17, 2025

Last updated:
September 17, 2025

Last updated:
September 17, 2025

We are Naturamed (“Naturamed,” “we,” “us”). We respect your privacy. This policy explains what we collect, how we use it, and your choices. It applies to our website and online services we control.

Information We Collect

Information We Collect

Information We Collect

  • You provide it. Name, email, phone, postal address, booking details, messages, and any health information you choose to share in forms or during scheduling.

  • Payments. We use a third-party processor. They receive your payment details. We do not store full card numbers.

  • Automatic data. IP address, device and browser type, pages viewed, time on site, and cookies or similar technologies.

  • Communications. Emails, texts, and other messages with us.

  • You provide it. Name, email, phone, postal address, booking details, messages, and any health information you choose to share in forms or during scheduling.

  • Payments. We use a third-party processor. They receive your payment details. We do not store full card numbers.

  • Automatic data. IP address, device and browser type, pages viewed, time on site, and cookies or similar technologies.

  • Communications. Emails, texts, and other messages with us.

  • You provide it. Name, email, phone, postal address, booking details, messages, and any health information you choose to share in forms or during scheduling.

  • Payments. We use a third-party processor. They receive your payment details. We do not store full card numbers.

  • Automatic data. IP address, device and browser type, pages viewed, time on site, and cookies or similar technologies.

  • Communications. Emails, texts, and other messages with us.

How We Use Your Information

How We Use Your Information

How We Use Your Information

  • Provide services and schedule visits.

  • Respond to questions and send service updates.

  • Process payments and manage accounts.

  • Improve our website and user experience.

  • Protect our services, prevent fraud, and meet legal duties.

  • Send marketing with your consent where required. You can opt out at any time.

  • Provide services and schedule visits.

  • Respond to questions and send service updates.

  • Process payments and manage accounts.

  • Improve our website and user experience.

  • Protect our services, prevent fraud, and meet legal duties.

  • Send marketing with your consent where required. You can opt out at any time.

  • Provide services and schedule visits.

  • Respond to questions and send service updates.

  • Process payments and manage accounts.

  • Improve our website and user experience.

  • Protect our services, prevent fraud, and meet legal duties.

  • Send marketing with your consent where required. You can opt out at any time.

Health Information

Health Information

Health Information

Health information you share for care may be protected by health privacy laws. Where those laws apply, our Notice of Privacy Practices governs that data. This website policy does not replace that notice.

Health information you share for care may be protected by health privacy laws. Where those laws apply, our Notice of Privacy Practices governs that data. This website policy does not replace that notice.

Health information you share for care may be protected by health privacy laws. Where those laws apply, our Notice of Privacy Practices governs that data. This website policy does not replace that notice.

Cookies and Analytics

Cookies and Analytics

Cookies and Analytics

We use cookies and similar tools to run the site and understand usage. You can control cookies in your browser settings. Some features may not work without them.

We use cookies and similar tools to run the site and understand usage. You can control cookies in your browser settings. Some features may not work without them.

We use cookies and similar tools to run the site and understand usage. You can control cookies in your browser settings. Some features may not work without them.

Sharing Information

Sharing Information

Sharing Information

We share information only as needed:

  • Vendors. Hosting, analytics, email and scheduling tools, EHR or telehealth platforms, and payment processors. They must protect it and use it only for us.

  • Legal and safety. To comply with law, enforce terms, or protect rights and security.

  • With your direction. If you ask us to share it.
    We do not sell your personal information.

We share information only as needed:

  • Vendors. Hosting, analytics, email and scheduling tools, EHR or telehealth platforms, and payment processors. They must protect it and use it only for us.

  • Legal and safety. To comply with law, enforce terms, or protect rights and security.

  • With your direction. If you ask us to share it.
    We do not sell your personal information.

We share information only as needed:

  • Vendors. Hosting, analytics, email and scheduling tools, EHR or telehealth platforms, and payment processors. They must protect it and use it only for us.

  • Legal and safety. To comply with law, enforce terms, or protect rights and security.

  • With your direction. If you ask us to share it.
    We do not sell your personal information.

Data Location & Retention

Data Location & Retention

Data Location & Retention

We may store and process information in the United States and other locations. We keep it only as long as needed for services, legal obligations, or dispute resolution.

We may store and process information in the United States and other locations. We keep it only as long as needed for services, legal obligations, or dispute resolution.

We may store and process information in the United States and other locations. We keep it only as long as needed for services, legal obligations, or dispute resolution.

Security

Security

Security

We use administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

We use administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

We use administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

Your Choices & Rights

Your Choices & Rights

Your Choices & Rights

We share information only as needed:

  • Access, update, or delete your information where applicable by law.

  • Unsubscribe from marketing at any time.

  • Ask questions about your data.

  • Contact us to make a request.

We share information only as needed:

  • Access, update, or delete your information where applicable by law.

  • Unsubscribe from marketing at any time.

  • Ask questions about your data.

  • Contact us to make a request.

We share information only as needed:

  • Access, update, or delete your information where applicable by law.

  • Unsubscribe from marketing at any time.

  • Ask questions about your data.

  • Contact us to make a request.

Children

Children

Children

Our website is not for children under 13. We do not knowingly collect data from children under 13.

Our website is not for children under 13. We do not knowingly collect data from children under 13.

Our website is not for children under 13. We do not knowingly collect data from children under 13.

Third Party Links

Third Party Links

Third Party Links

Our website may link to other sites. Their privacy practices are their own.

Our website may link to other sites. Their privacy practices are their own.

Our website may link to other sites. Their privacy practices are their own.

Changes to This Policy

Changes to This Policy

Changes to This Policy

We may update this policy. We will post the new date at the top. Continued use means you accept the changes.

We may update this policy. We will post the new date at the top. Continued use means you accept the changes.

We may update this policy. We will post the new date at the top. Continued use means you accept the changes.

Contact

Contact

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: team@naturamed.org
Phone: 407-565-7996

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: team@naturamed.org
Phone: 407-565-7996

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: team@naturamed.org
Phone: 407-565-7996

Your questions.
Answered.

Not sure what to expect? These answers should help.

Didn’t find your answer? Send us a message — we’ll respond with care and clarity.

I’ve seen so many doctors and still don’t feel better. How is this different?

I’ve seen so many doctors and still don’t feel better. How is this different?

Most doctors' appointments are about managing symptoms. We dig deeper to figure out what's actually causing them.

We take time to listen, run tests that go beyond the standard panel, and look at how your hormones, gut, thyroid, stress levels, and daily habits are all connected.

It's not about throwing more prescriptions at the problem. It's about figuring out what your body is trying to tell you.

What kinds of problems do you help with?

What kinds of problems do you help with?

A lot of our clients come to us after dealing with unexplained fatigue, gut problems, hormone issues, thyroid dysfunction, anxiety, or chronic inflammation for years.

Some have a diagnosis already. Others just know something's off.

If you've ever heard "your labs look normal" but still feel like crap, we can help figure out what's actually going on.

What can I expect from the first appointment?

What can I expect from the first appointment?

Your first visit isn't a quick 10-minute thing. It's a real conversation where we go through your full history - past lab work, symptoms, stress, lifestyle, all of it.

You'll walk away with a clear plan for next steps and personalized testing that actually starts giving you answers.

Do I need to stop seeing my current doctor?

Do I need to stop seeing my current doctor?

No. We're not here to replace your doctor, we work alongside them.

We actually collaborate with your other providers pretty often. The goal is to help everyone on your team see the full picture.

How long does it take to start feeling better?

How long does it take to start feeling better?

It depends. Some people notice changes in their energy and sleep within a few weeks. For others, the deeper stuff takes a few months.

We're not into quick fixes. We focus on real, lasting improvements, so every step actually moves you forward.

Is this covered by insurance?

Is this covered by insurance?

Functional medicine typically isn't covered.

But think of it this way: it's an investment in finally getting real answers and a plan that actually works, instead of spinning your wheels with symptoms no one seems able to help with.

Can you help if I’m not local?

Can you help if I’m not local?

Yep. We do virtual appointments for clients in Michigan, Florida, and Texas.

We can ship testing kits to you, and we'll go over your results in detail during video sessions. You get the same level of care, just from home.

Your questions.
Answered.

Not sure what to expect? These answers should help.

Didn’t find your answer? Send us a message — we’ll respond with care and clarity.

I’ve seen so many doctors and still don’t feel better. How is this different?

I’ve seen so many doctors and still don’t feel better. How is this different?

Most doctors' appointments are about managing symptoms. We dig deeper to figure out what's actually causing them.

We take time to listen, run tests that go beyond the standard panel, and look at how your hormones, gut, thyroid, stress levels, and daily habits are all connected.

It's not about throwing more prescriptions at the problem. It's about figuring out what your body is trying to tell you.

What kinds of problems do you help with?

What kinds of problems do you help with?

A lot of our clients come to us after dealing with unexplained fatigue, gut problems, hormone issues, thyroid dysfunction, anxiety, or chronic inflammation for years.

Some have a diagnosis already. Others just know something's off.

If you've ever heard "your labs look normal" but still feel like crap, we can help figure out what's actually going on.

What can I expect from the first appointment?

What can I expect from the first appointment?

Your first visit isn't a quick 10-minute thing. It's a real conversation where we go through your full history - past lab work, symptoms, stress, lifestyle, all of it.

You'll walk away with a clear plan for next steps and personalized testing that actually starts giving you answers.

Do I need to stop seeing my current doctor?

Do I need to stop seeing my current doctor?

No. We're not here to replace your doctor, we work alongside them.

We actually collaborate with your other providers pretty often. The goal is to help everyone on your team see the full picture.

How long does it take to start feeling better?

How long does it take to start feeling better?

It depends. Some people notice changes in their energy and sleep within a few weeks. For others, the deeper stuff takes a few months.

We're not into quick fixes. We focus on real, lasting improvements, so every step actually moves you forward.

Is this covered by insurance?

Is this covered by insurance?

Functional medicine typically isn't covered.

But think of it this way: it's an investment in finally getting real answers and a plan that actually works, instead of spinning your wheels with symptoms no one seems able to help with.

Can you help if I’m not local?

Can you help if I’m not local?

Yep. We do virtual appointments for clients in Michigan, Florida, and Texas.

We can ship testing kits to you, and we'll go over your results in detail during video sessions. You get the same level of care, just from home.

Your questions.
Answered.

Not sure what to expect? These answers should help.

I’ve seen so many doctors and still don’t feel better. How is this different?

I’ve seen so many doctors and still don’t feel better. How is this different?

Most doctors' appointments are about managing symptoms. We dig deeper to figure out what's actually causing them.

We take time to listen, run tests that go beyond the standard panel, and look at how your hormones, gut, thyroid, stress levels, and daily habits are all connected.

It's not about throwing more prescriptions at the problem. It's about figuring out what your body is trying to tell you.

What kinds of problems do you help with?

What kinds of problems do you help with?

A lot of our clients come to us after dealing with unexplained fatigue, gut problems, hormone issues, thyroid dysfunction, anxiety, or chronic inflammation for years.

Some have a diagnosis already. Others just know something's off.

If you've ever heard "your labs look normal" but still feel like crap, we can help figure out what's actually going on.

What can I expect from the first appointment?

What can I expect from the first appointment?

Your first visit isn't a quick 10-minute thing. It's a real conversation where we go through your full history - past lab work, symptoms, stress, lifestyle, all of it.

You'll walk away with a clear plan for next steps and personalized testing that actually starts giving you answers.

Do I need to stop seeing my current doctor?

Do I need to stop seeing my current doctor?

No. We're not here to replace your doctor, we work alongside them.

We actually collaborate with your other providers pretty often. The goal is to help everyone on your team see the full picture.

How long does it take to start feeling better?

How long does it take to start feeling better?

It depends. Some people notice changes in their energy and sleep within a few weeks. For others, the deeper stuff takes a few months.

We're not into quick fixes. We focus on real, lasting improvements, so every step actually moves you forward.

Is this covered by insurance?

Is this covered by insurance?

Functional medicine typically isn't covered.

But think of it this way: it's an investment in finally getting real answers and a plan that actually works, instead of spinning your wheels with symptoms no one seems able to help with.

Can you help if I’m not local?

Can you help if I’m not local?

Yep. We do virtual appointments for clients in Michigan, Florida, and Texas.

We can ship testing kits to you, and we'll go over your results in detail during video sessions. You get the same level of care, just from home.

Didn’t find your answer? Send us a message — we’ll respond with care and clarity.